Congratulations on your budding new business! It is very exciting (and nerve-wracking!) to start out on a new path. Whether you are a seasoned pro branching out on your own or a fresh from college entrepreneur, you deserve a great big hand for taking the step to financial independence. You probably have most of the furnishings picked out for your new office, but have you given good consideration to the entrance and waiting area? Reception furniture is the client's first impression. If there are shabby or very few furnishings in the waiting area, then the customer will see this as a disregard to his comfort. Aesthetics may not seem like much, but they truly are. Since you are just starting out, you may not have a large budget to work with, but turning your waiting area into a customer friendly place does not have to be costly.
First of all, the walls in the seating area need to be a warm neutral shade. This feels inviting to a client. Moreover, do not forget about seating! Good quality reception furniture is very important. There are several kinds to choose from. Bench seating is okay, but strangers do not like to crowd each other so this may not provide the greatest amount of places to sit. Perhaps rows of attached chairs are the better route? If you have a smaller office and you know that you will not have large amounts of people in the waiting area all at one time, you could consider a traditional sofa and loveseat. This is homey, comfortable and it certainly gives a nice first impression. You will want an appropriate number of tables to go with your seating. Be sure to add in a plant or two. This adds ambiance and also improves the air quality. Try to stay away from flowering plants as they may aggravate allergies. Add some art to the walls and some reading materials to the tables; now your waiting area is ready!
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We are not quite done with reception furniture though. Do not forget about your support staff. A receptionist must be comfortable and have plenty of room in order to successfully accomplish the tasks of her job. An L-shaped desk can help with this situation. It allows plenty of room for a person to move around and provides quite a bit of surface area to accommodate paperwork, a computer, a phone and all of the miscellaneous items that come with the role of handling office duties. An ergonomic chair is important, as well as a floor pad so that the receptionist can move freely while seated in her chair.
The waiting area has reception furniture, the receptionist has a desk, and all of her needed supplies. The customers will have a great first impression when they come to visit your new place of business. It sounds like the prep work is complete. Now comes the hard task. It is time to buckle down and run your new business!
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